Preventive Measures
- Inventory Monitoring:
- Demand Forecasting:
- Supplier Diversification:
During Stockouts
For Resale Platforms (e.g., Taobao/WeChat代购):
- Transparent Communication:
- Alternative Recommendations:
- Pre-order Systems:
For E-commerce Platforms (e.g., Amazon/Tmall):
- "Notify Me" Button:
- Dynamic Backorder Status:
- Cross-selling:
Post-Stockout Recovery
- Compensation Offers:
- VIP Priority Access:
- Root Cause Analysis:
Pro Tip: